Antalya Natural Gas Subscription Guide: Steps, Documents and FAQ

An Antalya natural gas subscription involves an application to Enerya Antalya, a set of documents, indoor piping by a certified firm, a leak-tightness test and finally gas turn-on. This guide is for anyone getting a new apartment or business connected to natural gas in Antalya: it lists the documents you need, explains how to apply and walks through every step until the gas is on, based on Enerya Antalya's official subscription procedure and the TS 7363 internal installation standard.

If you want to see which of these steps Devka Doğalgaz handles for you, visit our natural gas subscription process with Devka page; this article is a general guide so you can follow the whole process yourself.

Who Distributes Natural Gas in Antalya?

The natural gas distribution license for Antalya belongs to Enerya Antalya Gaz Dağıtım A.Ş. Every step on the distribution side - the subscription application, the connection agreement, and the final inspection before gas is turned on - runs through Enerya Antalya. The internal piping work itself, however, is carried out by private firms certified by Enerya Antalya.

Antalya Natural Gas Subscription Documents

Having every document ready before you apply is the single biggest time-saver. Home and business subscriptions usually require the following:

• ID document: The Turkish ID card of the person subscribing; foreign nationals may be asked for a passport or residence permit.
• Title deed copy: If you are applying as the owner of the apartment or business premises.
• Lease agreement: If you are applying as a tenant; the owner's consent may also be required if indoor piping is to be installed.
• Address details (UAVT address code): The code from Turkey's National Address Database, which can be looked up on e-Devlet.
• DASK policy: A valid compulsory earthquake insurance policy for the home.
• Occupancy permit (iskân): If requested for the building.
• Power of attorney: A notarised power of attorney if you are applying on someone else's behalf.
• Tax certificate and signature circular: For business and company subscriptions.
• Building management decision: If the building has no gas riser yet, management approval to install one.

The list can vary by subscriber type (home, business, tenant or owner). The connection fee and security deposit paid at subscription are also set by the distribution company under the applicable regulations and updated from time to time. For that reason we don't quote amounts here; confirm the current document list and fees with Enerya Antalya's official page or customer service before you apply.

Step 1: Subscription Application

Once your documents are ready, you apply to Enerya Antalya for a subscription. The application can be submitted through Enerya Antalya's customer service channels or through a certified installation firm. Make sure the address on the application matches the address on the title deed or lease exactly; a mismatched address is one of the most common causes of delay.

Step 2: Connection Agreement with Enerya Antalya

Once the application is approved, a connection agreement is signed between the subscriber and Enerya Antalya. This agreement is the formal step that authorizes connecting the gas line to the building and allocating a meter.

Step 3: Choosing a Certified Installation Firm

After the connection agreement, the internal installation needs to be done. The most important detail here: the firm you choose must hold an "Internal Installation and Service Line Certificate" from Enerya Antalya. Without this certificate, the distribution company won't approve the design and gas won't be turned on. Devka Doğalgaz holds this certification and provides natural gas installation service across Antalya.

Step 4: Design and Approval

The certified firm draws up the internal installation design in line with the TS 7363 standard (Turkey's code for designing and installing natural gas systems inside buildings) and Enerya Antalya's technical specifications. The design covers the pipe route, appliance locations (boiler, stove, water heater, etc.), and the pressure class of the system. This design is submitted to and approved by the distribution company before gas is turned on.

Step 5: Installing the Internal Piping

Following the approved design, pipe routing, certified welding and fitting, and, where needed, connection to the gas riser line are carried out. In apartment buildings, the riser usually runs through common areas, so this stage often requires coordinating with building management as well.

Step 6: Leak-Tightness Test

Once installation is complete, a leak-tightness test is mandatory before gas can be turned on. This test uses pressurized air to confirm that every joint in the piping is sealed properly. The result is documented in a technical report that includes engineer, installer, materials used, and pressure class information.

Step 7: Distribution Company Inspection and Gas Turn-On

With the technical report and approved design in hand, an inspection appointment is booked with Enerya Antalya. Their technical team inspects the installation on-site; if everything checks out, the meter is sealed and gas is turned on. Based on information Enerya Antalya has published, this typically takes 3-7 business days from application approval to the site visit; the overall timeline depends on the size of the building, whether a riser line already exists, and how quickly the design gets approved.

Natural Gas Subscription in Döşemealtı, Aksu, Kepez and Other Districts

The subscription steps are the same in every district of Antalya, and the application always goes to Enerya Antalya. The differences between districts come from the building type and whether the network reaches the address:

• Natural gas subscription in Döşemealtı: In a district dominated by detached and garden homes, the first check is whether the network line reaches the front of the property. The service line and garden pipe route are settled during the survey; fixing the route before landscaping avoids digging twice.
• Natural gas subscription in Aksu: Most new sites had the riser planned during construction, so owners usually only complete their own subscription and the indoor piping.
• Natural gas subscription in Kepez: In the dense apartment stock, older buildings without a riser first need a management decision and a building project; individual flats then subscribe one by one.
• Muratpaşa and Lara: Shared flue compliance in older blocks and coordination with site management in newer residences are the main points.
• Konyaaltı: In new sites gas is often activated before handover; if a meter is already fitted, opening a subscription in your own name may be all you need.

In Alanya, Serik and Korkuteli the network reaches only some neighbourhoods, so check with Enerya Antalya whether your address is covered before applying. For districts the network has not reached yet, see heat pump and radiator heating options on our service areas page.

Factors That Affect the Process and Cost

There's no single fixed cost for a natural gas subscription, because every apartment and building has different conditions. The main factors that affect the scope of work include:

• The size of the unit and the number of appliances to be connected (boiler, stove, water heater)
• The number of floors in the building and whether a riser line has already been installed
• The distance from the riser line to the unit and how complex the pipe route is
• The class of pipe and materials used
• Any extra work needed in shared building areas, such as roof or basement crossings

For an accurate quote, the installation firm needs to inspect the unit or building on site.

New Buildings vs. Existing Buildings

In a newly built development, the riser line is usually planned during construction and brought all the way to each unit, which makes the internal installation process relatively quick. In an older apartment building getting connected to gas for the first time, the riser line itself may need to be installed first, which extends both the scope and the timeline. This comes up more often in some of the older building stock in parts of Muratpaşa and Kepez.

Safety Comes First, Even After Turn-On

Getting the gas turned on isn't the end of the safety conversation. Once appliances are running, a gas smell anywhere in the property, a pilot light that won't stay lit, or soot marks around a burner are all reasons to stop using the appliance and call a certified technician rather than investigating the gas line or fittings yourself. The same certified firm that handled your installation can usually also handle ongoing maintenance and troubleshooting.

Getting Connected with Devka Doğalgaz

As a certified internal installation firm for Enerya Antalya, Devka Doğalgaz supports the entire process across Antalya - from design and leak-tightness testing to certified installation and following through until gas is turned on. To see exactly which steps we take on and which remain with you, read our natural gas subscription process with Devka page.

If you're planning a natural gas subscription in Antalya, call Devka Doğalgaz: 0553 028 82 80. Reach us through the contact page for support from design to gas turn-on.